Online Transfer Invoicing:
You can pay by online bank transfer without paying additional fees.

Online Credit Card Payments:
We offer secure credit card payments through Stripe.

Invoices are sent Mondays for the following week and are due Thursdays (3 days after).
All lessons must be prepaid the week before, otherwise we might cancel your scheduled lesson if someone else wants the spot.

If you want to request a refund, please send an email with your request. You can cancel lessons without penalty as long as you follow our cancellation policy.

No!

Our lessons are offered as pay-as-you-go service.

If you purchased the 10 lesson package, you can flexibly use these lessons.

No!
There is significiant amount of research from the last 5 years that suggests that there is no difference in online learning and in person learning on average.

However:

We do not recommend online lessons for Primary School Students.
Also if your child has learning disabilities, please contact us so we can recommend the best solution for your situation.

Cancel your lesson with 24h notice and you do not need to pay.

Cancelling within 24h notice and you will have to pay for the full price.

This policy ensures that our tutors who are keeping their schedule open for your lessons receive payments.

Yes certainly!

Feel free to contact us or your tutor to arrange lessons.

During this time there are often more flexible available slots since there is no school.